FAQ
OUR LOCATION AND HOW TO REACH US:
Brooke Benson Designs is located in Los Angeles, California.
Brooke Benson Designs
PO Box 352317
Los Angeles, CA 90035
[email protected]
PLAN A VISIT TO MEET BROOKE IN PERSON:
Brooke can be found most weekends at the Abbott Kinney Artist Market in Venice, California. 10am to Sunset.
We always recommend contacting us if you're planning a visit, schedule changes and weather can happen!
We would love to meet you in person!
Abbott Kinney Artist Market
1219 1/2 Abbott Kinney Blvd.
Venice, CA 90291
QUESTIONS:
Email us at [email protected]
Please allow up to 24 hours to respond.
OUR MATERIALS:
Each Brooke Benson Designs jewelry piece is unique, please keep in mind we work to make each piece as close as possible to the photo shown, but there can be small variances in stone colors and shapes.
SHIPPING:
Orders are processed within 24-48 hours of receiving and are pending item availability. If there are any delays above our normal shipping time we will let you know via email as soon as possible.
Orders are processed on business days, Monday-Friday.
We do not ship orders on weekends or major holidays.
We ship everything via USPS Priority Mail. We currently don't have overnight or international shipping, we do not ship to APO/FPO addresses.
Allow 10-12 business days for orders to arrive, some items take longer as they are custom made to order, details are located on each product page.
RETURNS:
We have a 30 day return policy that begins from the date you receive your Brooke Benson Design jewelry.
If you would like to return your item please do the following:
PRIVACY POLICY
Brooke Benson Designs is located in Los Angeles, California.
Brooke Benson Designs
PO Box 352317
Los Angeles, CA 90035
[email protected]
PLAN A VISIT TO MEET BROOKE IN PERSON:
Brooke can be found most weekends at the Abbott Kinney Artist Market in Venice, California. 10am to Sunset.
We always recommend contacting us if you're planning a visit, schedule changes and weather can happen!
We would love to meet you in person!
Abbott Kinney Artist Market
1219 1/2 Abbott Kinney Blvd.
Venice, CA 90291
QUESTIONS:
Email us at [email protected]
Please allow up to 24 hours to respond.
OUR MATERIALS:
Each Brooke Benson Designs jewelry piece is unique, please keep in mind we work to make each piece as close as possible to the photo shown, but there can be small variances in stone colors and shapes.
SHIPPING:
Orders are processed within 24-48 hours of receiving and are pending item availability. If there are any delays above our normal shipping time we will let you know via email as soon as possible.
Orders are processed on business days, Monday-Friday.
We do not ship orders on weekends or major holidays.
We ship everything via USPS Priority Mail. We currently don't have overnight or international shipping, we do not ship to APO/FPO addresses.
Allow 10-12 business days for orders to arrive, some items take longer as they are custom made to order, details are located on each product page.
RETURNS:
We have a 30 day return policy that begins from the date you receive your Brooke Benson Design jewelry.
If you would like to return your item please do the following:
- Please notify us at [email protected] with your name, email address and purchase order number.
- Next please securely package your item and return to our address at the top of this page with a copy of your receipt.
- Once we receive the item we will then issue a refund on your original payment method for the amount of the jewelry purchase, we unfortunately cannot refund the cost of shipping.
PRIVACY POLICY